Plain English Writing Example

Business Letters

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Business letters usually contain stale writing habits such as stale phrases, passive verbs and stilted language as writers wrongly assume they must conform to the traditional style. Business letters, like any other writing, must be clear and natural to help the reader understand the message. StyleWriter can help you edit business letters, cutting out the typical habits of passive verbs, business clichés and redundant phrases.

One insurance company started using StyleWriter on routine business letters asking customers to update information. Before StyleWriter, the company needed to write follow-up letters to about 30 per cent of customers who had not answered the first letter. After editing the original letters sent, the need for follow-up letters dropped from 30 percent to under 10 percent. The company estimated that this one saving paid for the StyleWriter license for its 150 employees drafting the letters.

Before Editing with StyleWriter

Click on the image below to see the original business letter.

In this typical example, the business letter is dull and long-winded. To help you run your business efficiently, all documents, especially letters to customers should be in clear English.

After Editing with StyleWriter

Click on the image below to see the edited business letter.

Editing with StyleWriter removes the stale habits so typical in business correspondence and produces a clearer, more concise style. Writing in this clear style gets a better response from the reader. Clear English is therefore good business.

To guarantee all your business letters are in clear, concise and easy-to-read English use StyleWriter